Each GALTIC creation is proudly designed in India and crafted by skilled artisans using globally sourced luxury fabrics. Our yarns are often sourced from California, Peru, Denizli and transformed into fine fabrics by Indian craftsmen.

We recommend dry cleaning for silk satin pieces and gentle machine wash or hand wash for cotton garments. Each item includes care instructions to ensure longevity and fabric integrity.

To find the perfect fit, refer to our detailed Galtic Size Guide available on each product page.

Currently, we do not offer custom fits or tailoring. All our designs follow GALTIC’s signature silhouettes and size standards.

Each product page includes a detailed size guide for that specific category shirts, dresses, or polos. We recommend checking measurements before placing an order.

If you fall between sizes, we suggest choosing the larger size for comfort. For silk satin garments, a slightly looser fit ensures a graceful drape.

Simply select your preferred product, size, and color, then click “Add to Cart” and proceed to checkout. You’ll receive a confirmation email once your order is placed.

Orders can be modified within 2 hours of placement by contacting our support team at customercare@galtic.in

Once your payment is successfully processed, you’ll receive a confirmation email and SMS with your order details.

Yes, cancellations are possible within 2 hours of purchase, provided the item has not yet been shipped.

We accept returns and exchanges within 3 days of delivery for unused, unwashed items with original tags and packaging intact.

Write to us at customercare@galtic.in with your order number and reason for return/exchange. Our team will guide you through the simple process.

Refunds are issued in the original payment mode once the returned item passes our quality check.

Refunds are processed within 7-14 business days after we receive the returned item and verify its condition.

Yes. Exchanges are available for size and color, subject to stock availability.

Accessories, scarves, and limited-edition pieces are not eligible for returns or exchanges unless defective.

We offer standard shipping in 5-7 days and express shipping in 2-3 days in
India. Delivery times vary by location and will be displayed during checkout.
Please refer to our Shipping Policy

Yes, Galtic ships to select international locations. Please refer to our shipping policy for delivery timelines.

You can track your order using the tracking link shared via email or directly from your GALTIC account dashboard.

In rare cases of delay or loss, contact customercare@galtic.in, and our logistics team will ensure resolution or replacement.

We accept Credit/Debit Cards, Net Banking, UPI, and Wallet Payments. Cash on Delivery is available for select pin codes.

Yes, select cards and payment partners offer easy EMI options during checkout.

For any queries, you can reach us at:
📧 customercare@galtic.in

📞 +91 9763555537 (Mon–Sat, 10 AM to 6 PM)

We are currently available online at www.galtic.in. Flagship experiences are coming soon to major Indian cities.

We are currently available online at www.galtic.in. Flagship experiences are coming soon to major Indian cities.